Privacy Policy
This notice explains how StrawberryData collects, uses, and protects information across our Media Intelligence Platform, Podcast Analytics Platform, website, and related services. We keep collection lean and use data only to operate, secure, and improve the products you use.
Information we collect: Contact details you provide (account signup, demos, support), authentication info, limited usage telemetry (device/browser type, pages viewed, timestamps) to keep the service reliable, and content you submit through forms or feedback. News and podcast content is processed only for analytics and product features, not for advertising profiles.
Cookies and similar tech: Necessary cookies keep you logged in and maintain security; optional performance/analytics cookies help us understand feature usage. You can manage cookies in your browser; blocking required cookies may affect site functionality.
How we use data: To deliver dashboards, alerts, exports, and product communications; to maintain security and prevent abuse; to improve quality and performance; and to respond to support requests. We may aggregate or de-identify data for product analytics.
Data sharing: Limited to subprocessors that help us run the service (e.g., hosting, email delivery, analytics) under appropriate security and privacy terms, or when required for legal compliance, safety and security, or a business transfer.
Retention: We keep data only as long as needed for the purposes above or to meet legal requirements. You can request deletion of your account data; we’ll honor it unless we must retain data for legal, security, or audit reasons.
Security: We apply technical and organizational safeguards to protect information, though no Internet service is 100% secure.
Your choices and rights: Opt out of marketing emails, adjust cookie settings, and request access, correction, or deletion of your information. We may need to verify your request and may decline where law requires us to retain certain data.
Data providers: If you are a source or provider and have questions about how we use or present your data, contact info@strawberrydata.com and we will review promptly.
Children: our services are for adults. We do not knowingly collect personal information from children under 18. If you believe a child provided data, contact us and we will delete it.
Changes: we may update this notice periodically. Material changes will be posted here with an updated effective date.
Contact: info@strawberrydata.com.